NCI Agency Functional Groupings and Facilities Study at NATO

July 17th, 2018

In support of NATO Agency Reform, MCR conducted a study for the NATO Communications & Information Agency (NCI Agency) to recommend a new organizational model. Our experts assessed the current and alternate organization models of the distribution of work, capabilities, personnel, and geographic facilities for mission effectiveness and cost efficiency.

After evaluating eight alternatives, the analysis showed that reducing the Agency’s geographic footprint to three major sites – Brussels, the Hague, and Mons, along with a consolidation of personnel within Service Lines, would result in €45M in savings. Our analysis included visits to all major Agency facilities, interviews with NATO senior leaders, the creation of comprehensive personnel database and cost model, and discussions with diplomatic representatives from the nation’s affected.

The results of the study were approved by the Agency Supervisory Board. Mr. Anders Fogh Rasmussen, NATO Secretary General, presented a reform plan for the NCI Agency based on the study. It was approved by the 28 NATO nations.